In order to guarantee your reservation, we require a 20% deposit in advance. Reservation deposits are non-refundable unless we are notified of the cancellation two weeks prior to the rental. Net balance is due prior to or upon delivery.
Rental rates are for a one-day-event rental. Rentals needed for longer than a one-day-event will be handled on a quotation basis. Rental rates do not include Massachusetts state sales tax or optional damage waiver coverage.
We offer delivery and pick up service on rental orders within five miles of our store for $40.00 and five to ten miles for $55.00. Delivery and pick up beyond ten miles will be handled on a quotation basis. Delivery is to the back yard, loading dock or door at street level unless arranged and paid for in advance. All rental items should be ready for pick up at the end of the rental period. Please place all items neatly in a single location.
Tents, Dance Floors, Inflatable Games, and Stages include set up in the rental rate. Tables can be set up for a charge of $1.00 each and Chairs for a charge of $0.50 each. Other items are handled on a quotation basis.
Responsibility for rental items remains with the customer for the duration of the rental period. Please be sure items are secured when not in use and protected from the weather. All of our China Dinnerware, Glassware and Flatware are machine washed and ready to use. These items must be thoroughly rinsed and free of food and returned in original containers to avoid additional charges. Our Table Linen is also machine washed and ready to use. To prevent staining and mildew, all linens should be returned dry and refuse free. Customer is responsible for the cost of replacement of any linen returned with burns, tears, cuts, wax damage, or mildew.
Damage Waiver Coverage (DWC) is optional and will protect the customer against accidental damage to rental items. Many customers choose to accept this coverage to make their event more enjoyable and worry free. The cost of Damage Waiver Coverage is 10% of the gross rental charges. Damage Waiver is not insurance.
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